top of page

送貨服務
Shipping Policy

服務範圍​

  • 不寄送至郵政信箱

  • 離島/偏遠地區或需收取附加費

​​

處理時間

  • 有存貨產品會在七個工作日內發貨

  • 同一訂單預計發貨日為一個月內的産品,除非客人特別要求,將會待產品集齊後發貨

  • 預計發貨多於一個月的産品將會另外發貨​

  • 運輸的時間或因天氣、運輸商、天災、戰爭、社會活動等等而出現運輸時間増加

​​

運費 

  • ​運費由港元$40 起

  • 因應不同地方有所不同

​​

承運商​​

  • 順豐/其他可追蹤承運商​​

  • 出貨後將以電郵提供追蹤資料

  • 高價訂單或需簽收

  • 如選擇安全放置或由管理處代收,一經標示「已送達」,風險由顧客承擔

  • 投遞失敗/退回寄件:貨件退回後可安排重新寄送,需另付郵費

  • 運費不設退還

稅金(如有)

  • 貨品價格未包括任何稅金

  • 稅金(如有)由顧客承擔

如需協助,請與我們聯絡。

Service coverage

  • No delivery to P.O. boxes.

  • Additional charges may apply for outlying/remote areas.

Processing time

  • In-stock items will be shipped within 7 business days.

  • For items in the same order with an estimated shipping date within one month, unless the customer specifically requests otherwise, the order will be shipped once all items are ready.

  • Items with an estimated shipping date beyond one month will be shipped separately.

  • Transit times may be extended due to weather, carriers, natural disasters, war, social activities, etc.

Shipping fees

  • From HKD 40, varying by destination.

Carriers

  • SF Express / other trackable carriers.

  • Tracking details will be provided by email after dispatch.

  • High-value orders may require a signature upon delivery.

  • If you choose safe drop or management office collection, once marked “delivered,” the risk is borne by the customer.

  • Delivery failure/returned shipments: if a parcel is returned, re-delivery can be arranged with additional postage.

  • Shipping fees are non-refundable.

Taxes (if any)

  • Product prices do not include any taxes.

  • Taxes (if any) are the responsibility of the customer.

If you need assistance, please contact us.

bottom of page